Membership and Administrative Coordinator

col-wide

Title:

Membership and Administrative Coordinator

Employment Type:

Full time

Location:

Seattle, WA

Salary:

36,000-42,000

Application Contact:

hr@washingtonnonprofits.org

Job Description:

At Washington Nonprofits, we believe in the power of strong nonprofits to strengthen their communities. Our mission is to make sure nonprofits have what they need to succeed. Washington Nonprofits has three main goals: deliver high impact learning opportunities for nonprofits of all sizes, be a voice for nonprofits in public policy, and convene nonprofits in ways that strengthen their impact. We achieve these goals with a strong commitment to equity, inclusion, and respect for regional differences. This position will play a vital role in achieving these goals.

Position Description
This position will coordinate our membership program and provide administrative support to our team. The Membership and Administrative Coordinator is a key link with our members. S/he will ensure that the Washington Nonprofits membership program is well-organized and that our members receive excellent customer service. In addition, this position will provide administrative support to the Executive Director and coordinate special projects.

Responsibilities
Coordination of Membership Program
  1. Ensure that data about our members is accurate and up-to-date, using Salesforce CRM.
  2. Process membership applications; manage membership recruitment and renewal appeals and invoicing.
  3. Monitor and report on key metrics related to membership growth and generate reports to inform member engagement strategy.
  4. Coordinate current member service programs including relationship building and contracting with vendors and benefit providers.
  5. Develop and maintain all office/electronic files and systems associated with membership.
  6. Actively participate in crafting membership development strategy, including networking with peers at other state associations to identify best practices and engaging in program planning with WN leadership.
Member Outreach and Communications
  1. Serve as central point of contact for members; respond to general inquiries.
  2. Represent WN at key events.
  3. Orient new members.
  4. Communicate membership value and benefits to current and prospective members via our website and email communications.
  5. Develop and implement member recruitment campaigns.
  6. Engage staff and board in member recruitment and retention.
Administrative Assistance
  1. Provide support to the Executive Director, including meeting scheduling and event coordination.
  2. Assist with drafting communications and grant proposals.
  3. Support the board of directors through meeting scheduling and development of board materials.
  4. Support advocacy efforts including coordinating member engagement.
  5. Office management: supplies, purchasing, coordinating with outside vendors for services/repairs.
General
  1. Participate in planning/organizing annual conferences and events as needed.
  2. Assist in developing and maintaining relationships with organizational and event sponsors.
  3. As a member of the WN staff team, work on special projects throughout the year.
  4. Represent the organization at events, which may include some travel throughout Washington State.
Skills and Requirements
  • Bachelors Degree (preferred) with at least three years related work experience in membership, fundraising and/or administration, with preference given to those with association and/or nonprofit experience.
  • Excellent customer service skills and attitude
  • Experience working with diverse populations
  • Commitment our mission and belief in the value of nonprofits as drivers of social justice, benefit, and change.
  • Outstanding verbal/written communication skills.
  • Proficiency in Office Suite (Word, Excel, Powerpoint, Outlook) is required. Experience with membership databases, Cvent, MailChimp, and Salesforce preferred.
  • Ability to handle multiple tasks, projects and priorities effectively and professionally.
  • Ability to travel within state and current driver’s license required. Access to a vehicle preferred.
  • Some moderate lifting (up to 25 pounds) may be required on an occasional basis.
This job description is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, efforts or working conditions associated with the position of Membership and Administrative Coordinator.

Reports to: Nancy Bacon, Director of Learning & Engagement
Location: Seattle office (International District)
Salary: $36,000-42,000, health insurance stipend, paid time off

Application process
To apply, please email a cover letter and resume to hr@washingtonnonprofits.org. (It is preferred that attachments are labeled YourName_CoverLetter or YourName_Resume.) We plan to start interviewing during the week of July 24, 2017. We will accept applications until position is filled with the goal of having someone in place by August 10.

Washington Nonprofits is an equal opportunity employer. We strive to create an inclusive and equitable workplace. We encourage applications from people of all backgrounds. For more information about Washington Nonprofits, visit www.washingtonnonprofits.org. 
Washington Nonprofits
1265 S. Main Street #203
Seattle, WA, United States
Phone: (855) 299-2922
Web: www.washingtonnonprofits.org

Organization Profile