OFFICE AND MEMBER SERVICES COORDINATOR

col-wide

Title:

OFFICE AND MEMBER SERVICES COORDINATOR

Employment Type:

Full time

Location:

Seattle, WA

Salary:

$20 to $23 hourly based on experience

Application Contact:

jls.coordinator@gmail.com

Job Description:

DESCRIPTION
Since 1923, the Junior League of Seattle (JLS) has worked on a variety of projects in the area while training its members to become stellar volunteers and community leaders. Throughout our history, the JLS has successfully met the emerging needs of the community by initiating cutting edge programs and providing trained volunteers to manage and direct service projects, community education, fundraising and advocacy efforts. There are over 292 Junior Leagues in communities throughout the world today. More than 161,000 Junior League members worldwide work together to identify unmet needs, forge effective coalitions, and work for change.

MISSION
The Junior League of Seattle is an organization of women committed to promoting voluntarism, developing the potential of women and improving the community through the effective action and leadership of trained volunteers. Its purpose is exclusively educational and charitable.

The Junior League welcomes all women who value our Mission. We are committed to inclusive environments of diverse individuals, organizations and communities.”

POSITION
We are looking for a new Office and Member Services Coordinator. This is a critical role responsible for maintaining the Junior League of Seattle (JLS) office and providing general administrative support to all staff and volunteer workgroups.  This individual often serves as the initial point of contact to prospective, transferring and current JLS members, as well as the public. 

The Office and Member Services Coordinator builds and maintains relationships among our volunteer leadership, supports and maintains systems that preserve the institutional memory and knowledgebase of the JLS, serves the interests of JLS members, and facilitates smooth transitions in volunteer leadership year-to-year.  This position will support JLS with internal communications within the organization. 

This position will be under the supervision of the Director of Administration, and works at the JLS headquarters office in the Madison Park area of Seattle.

RESPONSIBILITIES
• A crucial contact to prospective and current members, as well as the public.
• Office coordination including processing mail, batch processing, office organization, maintaining the JLS meeting room reservation calendar and ordering supplies.
• Responding to member, committee, wing, management and board member requests
• Manage and update the internal database of members, volunteers, vendors, and donors in collaboration with the bookkeeper and member groups. 
• Drafting and mailing internal communications in both electronic and hard copy versions.
• Maintain JLS templates, stationery, and other non-merchandise branding materials.
• Financial and bookkeeping support and contract management support.
• Support JLS fundraising events and the host committees by providing Auction Management Software training, preparation work, and day-of event oversight.
• Perform other assigned duties in a timely and efficient manner.
QUALIFICATIONS
• Must be conscientious, ethical, and possess interpersonal skills that allow effective communication with our members and the public.
• Must be able to work independently and solo most of the day.
• Ability and willingness to attend evening meetings or fundraisers as needed.
• Ability to travel within Seattle and the Eastside when needed to attend meetings or trainings.
• Ability to perform daily duties to achieve expected outcomes and performance measures with minimal supervision.
• Ability to bend, stoop and lift up to 25 pounds. Ability to use stairs.
• Working knowledge of office computer applications (Microsoft Office Suite and Adobe), database software management, and basic financial/bookkeeping support as well as standard office equipment, including but not limited to computers, telephone systems, copiers and fax machines.
• Ability to thrive in a changing environment and to remain flexible and adaptive, as member placements change every year.
• Working knowledge of information management (Digital Cheetah) and financial systems (Excel, QuickBooks) required to support a 1,300+ volunteer-centric membership organization.
• Excellent verbal, written and editorial communication skills with volunteer leaders, members, staff and the public. 
• Ability to work collaboratively with all volunteer leaders with tact, discretion and good judgment.
• Strong commitment to customer service.
• Ability to work under pressure, deal effectively with deadlines, and prioritize urgent requests.
• Must possess an attention to detail with strong organizational skills.
• Ability to follow both oral and written instructions.
• Attend local JLS meetings and trainings as deemed appropriate by the JLS President and/or Director of Administration.  Some evening and weekend work may be required.  

EDUCATION
• BA/BS in Communications/Community Relations or Nonprofit Management or equivalent is preferred

EXPERIENCE
• 4+ years of experience in volunteer administration, marketing, office administration, community development or general management.
• Career history of increasingly responsible positions and a demonstrated record of accomplishment.
• Experience and knowledge of the Seattle community, not-for-profit organizations and their contributions preferred.
• Knowledge of principles and practices of organization, planning, records management and general administration of a not-for-profit organization.
• Must be proficient in Microsoft Office Suite and an integrated membership/development/volunteer management database (Digital Cheetah).

WORK SCHEDULE
The Office and Member Services Coordination position is a full-time (40 hours per week) hourly position. Work days are Monday through Friday and general hours will take place between 9:00 am and 6:00 pm. Regular daily presence is required. Some evening and weekend work may be required to be present at area JLS meetings, trainings and/or fundraisers as deemed appropriate by the JLS President and/or Director of Administration.

PAY AND BENEFITS
The hourly range for this position is from $20.00 to $23.00 hour based on experience.
Additional benefits include a $300 monthly healthcare stipend and a Paid Time Off policy. Opportunities for professional and personal development.

TO APPLY
Please email your resume and a cover letter to jls.coordinator@gmail.com. Include in your cover letter how you learned of this position and a description of specifically why you are an ideal candidate. Position is open until filled.

Junior League of Seattle
4119 E. Madison Street
Seattle, WA, United States
Phone: 206-324-3638
Web: www.jrleagueseattle.org

Organization Profile