Equity and Inclusion Program Manager



Equity and Inclusion Program Manager

Employment Type:

Full time


Seattle, WA


$55,000 – $60,000

Application Contact:

ccprograms@xculture.org with “EI Program Manager”

Job Description:

Department: Equity and Inclusion Program Manager
Location: Seattle, WA
FLSA status: Exempt
Annual Salary range: $55,000 – $60,000
Reports to: Executive Director
Active as of: January, 2018


The Cross Cultural Health Care Program (CCHCP) is a nonprofit training and consulting organization founded in 1992. Our mission is to serve as a bridge between communities and health care institutions to advance access to quality health care that is culturally and linguistically appropriate.


The Equity and Inclusion(EI) department is the organization’s cultural competency program. The three components of the program are

• Cultural competency training for health and human services providers
• Training of Trainers Institute
• Systems and community assessments and consulting
The EI Program Manager and Trainer collaborates with the leadership and program staff to achieve CCHCP’s strategic and budgetary goals.

Position Requirements

• Master’s degree in organizational development, social sciences or related field
• At least 5 years of professional experience in program and staff management
• At least 4 years of experience developing and presenting cultural competency training both onsite and online
• Well informed on health disparities, equity and inclusion, and regulatory issues in the field of culturally and linguistically appropriate services
• Excellent writing and editing skills related to grant and proposal writing
• Experience and proficiency with Microsoft Office Suite and Salesforce
• Experience in qualitative and quantitative research
• Bilingual/Bicultural or lived experience in minority communities
• Demonstrated agility in managing multiple deadlines and ongoing project priorities
• Successful experience in hiring and managing a small team


• Develop and maintain a high standard of excellence in all program activities
• Negotiate and generate proposals, contracts, and agreements with clients
• Supervise program staff to manage projects and training coordination
• Develop and execute the program’s annual strategic plan and budget
• Manage the timely completion of accounts receivable and accounts payables with staff
• Manage the maintenance of program records consistent with organizational procedures

Training and Curriculum Design

• Deliver customized cultural competency trainings both on-site and on-line
• Conduct client training needs assessments and evaluations
• Manage the activities of the Cultural Competency Training of Trainers Institute by:

o Recruiting participants
o Maintaining client relationships and support
o Developing and customizing on-site and on-line raining curriculum
o Conducting training

Consulting and Assessments

• Design and execute project deliverables in a timely and professional manner
• Provide project oversight and management
• Qualitative research duties may include:

o Development of assessment tools
o Focus group facilitation
o Data analysis and report writing

Program Development and Promotion

• Manage outreach and marketing strategies for all EI department services
• Attend and present at local and national conferences as required
• Plan and supervise special community projects and events in coordination with the ED
• Perform other duties in this area as assigned by the Executive Director

Work Environment

• Office and community environment

Physical and Psychological Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk and hear. This job is rated for light work, requiring the ability to lift or move up to 25 lbs. on occasion. Close visual acuity to perform activities such as reading and viewing a computer terminal are required. This position may require occasional travel locally and nationally.

This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to just the work identified.

Terms of Employment

Status: Full-time, Exempt. On site work hours, Monday-Friday, from 9:00 AM to 5:30 PM.

Compensation & Benefits for full time staff

• 75% of the employee’s premium for health, dental and vision insurance is paid by CCHCP. Coverage is available for dependents at employee’s own cost.
• 28.5 days of paid leave that include 8 holidays, 4 days from December 25 – January 1, accrued 10 PTO days and 6.5 sick days.
• Paid parking
• Spacious private offices with spectacular views

Closing Date: January 18, 2018

Preferred Start Date: February 15, 2018

Application Instructions

Please submit the following:

• A resume
• Cover letter
• Two short writing samples to ccprograms@xculture.org with “EI Program Manager” in the subject line of your email. No calls or direct emails please.
Please include the following in your cover letter:
• What you know about CCHCP and why you want to work for CCHCP?
• What specific skills and experiences make you well suited for this position?
• Names and contact information of three local/national references

Hiring Steps

Selected applicants may be asked to participate in one or all the following steps:
1. Phone Screening with CCHCP staff members
2. In-Person Interview at CCHCP with interview panel (2-3 CCHCP staff members)
3. Follow-Up interview

The Cross Cultural Health Care Program is an Equal Opportunity Employer

The Cross Cultural Health Care Program
1200 12th Ave S.,1001
Seattle, WA, United States
Phone: 206-860-0329
Web: http://xculture.org/

Organization Profile