United Way of King County Seeking a Creative Services Manager



United Way of King County Seeking a Creative Services Manager

Employment Type:

Full time


Seattle, WA


$70,500 to $76,500

Application Contact:

Human Resources

Job Description:

United Way of King County is building a community where people have homes, students graduate and families are financially stable. We value creative, self-motivated people who care deeply about creating community solutions. Come join our Brand Management & Advertising Team as a Creative Services Manager.

As the Creative Services team leader, content strategist and talented copywriter, the manager leads the effort to communicate and brings to life the United Way of King County value proposition across all marketing platforms and materials. This position writes copy, manages consistent and strategic content for website, electronic communications, printed collateral, and advertising. Key driver in content planning for electronic and printed newsletters. Works closely with Marketing Director (who this position reports to) and the Communications Director to execute materials in a compelling way. This position has 3 direct reports: 2 Graphics Designers and the Traffic Coordinator, and also manages freelance copywriters, graphic designers and agency(ies) doing client-facing creative.

Essential Duties

  • Works closely with Communications Director on annual communications themes and content planning.
  • Key player in weekly Editorial Meetings, maintains familiarity with organizational positions and communication objectives.
  • Manages electronic newsletters.
  • Leads the creative team to develop and present creative concepts that support organizational objectives/projects.
  • Edits, proofs, and revises marketing material. 
  • Ensures the accuracy and completeness of all communications material for public distribution.
  • Manages style guide, consults and advises staff on writing and editorial issue.
  • Manages relationships with freelance photographers and oversees coordination of Photo Library
  • Evaluates editorial content to ensure that United Way’s diversity and organizational priorities are represented in the appropriate context.
  • Manages budget for freelance copy, design and client-facing creative.
  • Performs other related duties as assigned. 

Core Competencies

  • Advanced creative, technical, marketing, journalistic, and advertising writing skills.
  • Excellent oral communication, interviewing and grammar skills.
  • Intermediate knowledge of collateral and online production process.
  • Demonstrated ability to plan, implement, monitor, and control project work assignments.
  • Strong organizational, negotiation and conflict resolution skills.
  • Demonstrated ability using discretion and independent judgement.
  • Strong interpersonal and customer service skills.
  • Intermediate Microsoft Office skills. 

Education and/or Experience
Bachelor degree or equivalent, specializing in Communications, English, Marketing, Public Relations or related field.  At least 5 years’ copywriting, marketing or creative services experience including 3 years’ supervisory/management experience.

The annual recruitment range is $70,500 to $76,500 depending on successful experience and prior accomplishments. The position is open until filled; first review date will be January 28, 2019 - don't hesitate, please apply today.

Additional information:

  • United Way of King County is an exceptional workplace that can provide you with:
  • Opportunity to work with smart, passionate and enthusiastic team members and volunteers
  • Culture of high-performance expectations and accountability
  • Exciting and challenging work
  • Opportunity to help solve the community's toughest problems
  • Competitive pay that is commensurate with demonstrated successful performance and experience
  • Many other benefits that we are happy to discuss with you

We are an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We strongly encourage people of color to apply.

We are an Employer of National Service: AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.


United Way of King County